The Accessible Information Standard aims to make sure that disabled people have access to information they can understand and any communication support needs they might need. This includes patients, their carers and parents.

We now have to make sure that people get information in different formats, if they need it, such as: Large print; Braille; Easy read; or via email. In addition we must make sure we support people's communication needs, for example by offering support from a British Sign Language (BSL) interpreter; deafblind manual interpreter or an advocate.

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